Claims

We're here when you need to make a claim.

Claim time is the reason you took out cover. Use the links below to reach your insurer's claim form or claim contact details.

If you're unsure which insurer applies, or whether you should contact Marble first, get in touch and we'll point you in the right direction.

For emergencies, call 111 first. Make sure people and property are safe before starting a claim.

Claim forms

Submit a claim form.

Choose the form that matches your claim type. You can submit online or download a PDF and email it to claims@marblelife.co.nz.

Urgent scenarios

When you need someone right now.

Prevent further damage or loss when it's safe to do so. If you need urgent assistance, call your Marble adviser anytime.

Car crash

Crash Management

Roadside assistance and tow truck, 24 hours.

0800 227 274

Costs may apply if the event is not covered by your policy.

Cracked or chipped windscreen

Smith & Smith

Light vehicle windscreen repair and replacement.

0800 483 388

Heavy vehicle windscreen

Auto Glass Repairs

Windscreen repair and replacement for heavy vehicles.

021 817 002

Broken or smashed property glass

Emergency Glass

Residential and commercial glass, nationwide, 24 hours.

0800 345 277

Plumbing emergency

B&B Plumbing (Auckland)

24 hour service in Auckland. Nationwide – search “Local Plumber 24 hours” in your region.

09 579 7316

Truck crash or heavy vehicle claim

Heavy vehicle claims line

Specialist line for truck and heavy vehicle incidents.

09 390 9399

Pest control

Professional Pest Control Auckland

Ask for Duncan – residential and commercial pest control.

09 536 6690

Not sure where to start?

If you're unsure which insurer applies, or you need help finding the right claim pathway, contact Marble and we'll help point you in the right direction.